Privacy Policy
This privacy policy explains how Meet Frank (Pty) Ltd collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
1. Who we are
Meet Frank (Pty) Ltd is an information service that helps South African businesses explore funding options. We operate the website at meetfrank.ai.
Responsible party: Meet Frank (Pty) Ltd
Contact: lynetteduplessis@meetfrank.ai
2. What information we collect
When you submit an enquiry through Meet Frank, we may collect the following personal information:
- Your name
- Email address
- Phone number
- Business name and details
- Monthly revenue range
- Time in business
- Funding requirements
- Any additional information you provide in the message field
We do not collect personal information unless you voluntarily submit it through our enquiry forms.
3. How we use your information
We use the personal information you provide for the following purposes:
- To pass your enquiry details to the relevant funding provider on your behalf
- To follow up with you regarding your enquiry
- To improve our directory and services
We will not use your information for any purpose other than those stated above without your consent.
4. Who we share your information with
When you submit an enquiry about a specific provider, your information is shared with that provider so they can assess and respond to your application. We do not sell, rent, or trade your personal information to any third parties.
5. Data storage and security
Your personal information is stored securely using Supabase, a cloud database platform with industry-standard encryption and security practices. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
6. Your rights under POPIA
Under the Protection of Personal Information Act, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to the processing of your personal information
- Withdraw your consent at any time
To exercise any of these rights, contact us at lynetteduplessis@meetfrank.ai.
7. Cookies and analytics
We use Google Analytics to understand how visitors use our site. This collects anonymised usage data such as pages visited and time on site. No personally identifiable information is collected through analytics.
8. Third-party links
Our site may contain links to third-party websites, including funding providers. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before submitting any personal information.
9. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
10. Contact
If you have any questions about this privacy policy or how we handle your personal information, contact us at:
Last updated: 30 March 2026